911 dispatchers are at the forefront of a head-exploding amount of stress: the definition of their job is to talk to people at the very worst moment of their life. What’s it like on the front lines? (Katie MacBride, Vice)
All posts filed under: Things my friends have made
How Wall Street bought up $60bn of foreclosed homes and turned them into rentals—in some cases renting them back to their desperate former owners with extortionate add-ons. (Francesca Mari, New York Times Magazine)
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